Services

The Dialog CRM practice is part of the larger Dialog Group which brings the following advantages to you:

  • Access to the extensive Dialog ICT experience over many years across a wide range of industries.
  • Focused group of certified CRM specialists that can draw in the wider Dialog skills.
  • The stability and security of a large parent group with the ability to scale for larger projects whilst maintaining the flexibility of smaller practice.

General Dialog Services

Dialog has extensive Information Technology experience in a variety of established fields. We have the capacity and expertise to fully support our clients for any of their IT related needs.

  • Consulting & Project Management
  • Design & Modelling
  • Development
  • Replace lotus notes
  • Web portal
  • Integration (web)
  • Workflow & business rules
  • Reporting
  • Hosting setup & deployment
  • Data migration
  • Training
  • Go live & support

CRM Services

  • CRM Consulting & Project Management
  • xRM based solution Design & Modelling
  • CRM .NET Development
  • Requirements gathering Project Management & Solution Design
  • CRM Application & Related Microsoft software Installation  and Deployment
  • CRM Configuration and customisations
  • Data Migration Services
  • End User and Train the Trainer  and training Materials
  • UAT testing and use cases
  • Administrator Training
  • Web Service connections to external sources
  • MS Reporting Services
  • Multi Entity Mail Merge
  • Workflows & Plug-ins
  • Extension Modules (Audit Phonetic Search, Tree Views  an More )
  • On-going Warranty and support.
  • Microsoft SureStep Methodology.
    For more information please contact us.